Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Write user-friendly, concise, engaging copy about technical subjects including the use of visual aids (diagrams, infographics, etc).
- Understand and accurately translate technical information from subject matter experts.
- Communicate in written and oral format with technical and non-technical audiences.
- Collaborate across a diverse set technology disciplines and experts.
- Learn and understand technology and mortgage industry concepts.
- Assist and support others with technical documentation.
- Ability to undertake multiple projects, manage expectations, and delivery on deadlines.
- Knowledge of enterprise integration architecture patterns and service-oriented architecture principles, preferred.
- Knowledge of information security, compliance, and other assurance standards, preferred.
- Knowledge of data management platforms and tools, preferred.
- Knowledge of mortgage industry concepts and processes, preferred.
- Knowledge of Amazon Web Services (AWS) cloud compute, integration, database, storage, security and management services, preferred.
- Knowledge of web based single page applications (SPAs) and native/hybrid mobile applications for iOS and Android devices, preferred.
Education and/or Experience:
- Bachelor's degree (B.A.) from four-year College or University or equivalent combination of education and experience.
- Three (3) + years or more experience creating and maintaining technical documentation for complex cloud scale, distributed, multitier software applications and services.
- Experience with Atlassian (specifically Confluence and JIRA) or comparable documentation publishing suite
- Experience with agile methodology and software development lifecycle.
Certificates, Licenses, Registrations:
None Required
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position is an individual contributor.