ORS Partners

  • Philadelphia Office-Based Corporate Travel Consultant

    Job Locations US-PA-Philadelphia
    Posted Date 1 year ago(1/18/2018 9:34 AM)
    Job ID
    2016-3615
    # of Openings
    8
    Category
    Hospitality / Travel / Restaurant
  • Overview

    Reed & Mackay, a Strategic Travel Management and Services Company, leading its field with a vision to attract, develop and retain the most talented people within the industry.

     

    Reed & Mackay has an enviable reputation for exceptional service through delivering strategic travel management solutions to an expanding base of clients in its chosen client

    sectors. The main role of a Corporate Travel Consultant is to build relationships and understand the needs of our clients while delivering a ‘high-touch’ service. 

    Responsibilities

    • Provide a dedicated service to specific clients
    • A desire to exceed the client expectation at all times
    • To demonstrate proactive thinking when providing travel solutions
    • Provide added value to clients through specialist supplier relationships
    • Exceptional telephone communication with timed responses / call back
    • Quality Control across all aspects of our procedures and processes
    • Able to provide cost effective solutions across all aspects of travel
    • To comply with the client policies and guidelines at all times
    • To apply creative air fare / rail fare ticketing principles when applicable, for example split or combination ticketing
    • To recommend and procure ancillary products as required
    • To meet all deadlines as required, internally or client driven
    • To adopt a learning attitude and attend relevant training / coaching as required
    • Achieve individual and team based objectives through the annual Performance Development Review (PDR)

    Qualifications

    • Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines
    • Has achieved a continuous record of experience in a core business travel environment
    • Minimum qualification level to Fares & Ticketing VAII (formally BA2)
    • Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus
    • Have a ‘team player’ approach to an office environment
    • Experience in using MS Word and Excel software packages
    • Excellent interpersonal skills
    • Sound knowledge of the travel industry
    • Experience of US and International market

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